Resin Waves by Connie

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Resin Waves by Connie

Resin Waves by ConnieResin Waves by ConnieResin Waves by Connie

Signed in as:

filler@godaddy.com

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Account


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Terms and Conditions

 

Terms and Conditions

Last Updated: June 13, 2026

1. Introduction
Welcome to Resin Waves by Connie (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern the use of our website (the “Site”) and the purchase of our resin art products. By accessing or using the Site, visitors agree to comply with and be bound by these Terms.

2. Use of the Site

  • The Site and its content are intended for personal, non-commercial use.
  • Users agree not to use the Site for any unlawful purpose or in a way that could damage, disable, or impair the Site.
  • Unauthorized use of the Site may result in termination of access.

3. Products and Orders

  • All products are handmade resin art pieces, and variations in color, texture, or design may occur.
  • Prices are listed in U.S. dollars and may change without notice.
  • Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be completed at the time of purchase through the available payment methods on the Site.

4. Shipping and Delivery

  • Orders are processed and shipped from Virginia, United States.
  • Shipping times may vary depending on location and carrier.
  • We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

  • Due to the handmade nature of resin art, all sales are final.
  • Refunds or replacements may be offered only in cases of damage during shipping or incorrect items received.
  • Customers must contact us within 48 hours of delivery to report any issues.

6. Intellectual Property

  • All content on the Site, including images, text, logos, and designs, is the property of Resin Waves by Connie and is protected by copyright and trademark laws.
  • No content may be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

  • Resin Waves by Connie is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Site or products.
  • All products are provided “as is” without warranties of any kind, express or implied.

8. Indemnification
Users agree to indemnify and hold harmless Resin Waves by Connie, its owners, and affiliates from any claims, damages, or expenses arising from the use of the Site or violation of these Terms.

9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States. Any disputes shall be resolved in the courts located in Virginia.

11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. The latest version will always be posted on this page with the updated date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Information
For questions or concerns about these Terms and Conditions, contact:

Resin Waves by Connie
Virginia, United States
Email: resinwaves.va@gmail.com

Return and Refund Policy

 

Return and Refund Policy

Last Updated: June 13, 2026

This Return and Refund Policy explains the return and refund procedures for Resin Waves by Connie's handmade resin art products. By making a purchase, customers agree to the terms outlined below.

1. General Policy

Due to the custom, handmade nature of resin art, all sales are final. Each piece is unique and made to order.

2. Damaged or Defective Items

  • Customers must report any damage within 48 hours of delivery and include photographic evidence.
  • We will review each claim and may offer a replacement or refund at our discretion.
  • Damage must have occurred during shipping and not as a result of misuse or improper handling.
  • To report an issue, contact us using the information provided below.

3. Incorrect Items

If the wrong item was shipped, customers should contact us within 48 hours of delivery. We will arrange for the return of the incorrect item and send the correct item or provide a refund, as appropriate.

4. Refund Process

  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping costs are non-refundable unless the error was on our part.
  • Customers are responsible for return shipping costs unless the item was damaged or incorrect.

5. Exchanges

Exchanges are not typically offered because of the custom nature of our products. However, customers may contact us to discuss available options.

6. Cancellations

  • Orders must be cancelled within 24 hours of purchase for a full refund.
  • Special Orders (Commissioned pieces) cannot be cancelled under any circumstances.
  • To request a cancellation, contact us as soon as possible using the information below.

7. Contact for Returns

To initiate a return or refund request, contact:

Resin Waves by Connie

Email: resinwaves.va@gmail.com

Virginia, United States

Copyright © 2026 Resin Waves by Connie - All Rights Reserved.

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